FAQS FOR SPOKANE-AREA HOMEOWNERS
Questions About Planning Your Kitchen?
Here are straightforward answers about full custom kitchen projects, the planning process, cabinetry, timing, and how to begin with The Kitchen Concierge.
A CLEARER PLACE TO START
The Right Questions Before the Kitchen Changes.
Every kitchen has its own priorities. These answers explain the approach, not a fixed package or a one-size-fits-all promise. Your own scope, materials, and schedule are defined through the conversation and planning process.
FINDING THE RIGHT FIT
Is This the Kind of Kitchen Project You Are Planning?
The Kitchen Concierge is focused on full custom kitchens for Spokane-area homeowners. The work begins with the complete room—how you use it, the layout, cabinetry, storage, surfaces, finishes, and the work needed to bring those decisions together.
The Kitchen Concierge is focused on homeowners planning the kitchen as a complete room. A standalone cabinet, countertop, or backsplash update is not the primary focus of the business.
It means the kitchen is planned as one connected room instead of a series of separate purchases. Layout, cabinetry, storage, surfaces, finishes, and the work required for the room are considered together so the major decisions support one another.
Yes. The work gallery includes kitchen spaces, cabinetry and storage, and details and finishes. It is a useful place to explore ideas for your own kitchen. Visits with local vendors also give you a wide range of products to review, so you can compare options in person and consider how they fit your kitchen.
GETTING STARTED
How Does the Kitchen Conversation Begin?
Every project begins with an initial visit to your home. Travis walks the kitchen with you, listens to how you use the room, and talks through what is getting in the way now and what you want the new kitchen to do better.
No. You do not need every material, fixture, or storage decision figured out before the first conversation. Travis will walk you through the decision-making process, explain your options, and help you make selections step by step. Together, you will clarify the kitchen’s scope, overall budget direction, and level of finish.
The first visit focuses on how you use the kitchen today, what needs to change, the scope you are considering, the overall budget conversation, and the level of finish you want for the room. The purpose is to establish a practical direction before detailed selections begin.
The three tiers are low-end, mid-range, and high-end. They are an initial budgeting and product-direction tool—not fixed packages or public price lists. They help frame the level of work and finish you are considering before detailed selections are developed.
DESIGN, CABINETRY, AND MATERIALS
How Does the Kitchen Move From Direction to Detail?
Once the scope, overall budget direction, and tier selection are aligned, a design retainer begins the detailed design phase. That work includes layout direction, materials, selections, drawings, and specifications for the kitchen.
Cabinetry is considered early as part of the layout, storage, access, and finish direction for the complete room. After design approval, cabinetry is ordered as a special-order item. Travis’s background includes cabinetry installation, and cabinets are permanently set before countertops are templated.
Special-order items are placed after the kitchen design is approved. Cabinetry is the critical early order, and cabinet lead times are typically three to six weeks depending on manufacturer and finish. Lead times can change, so the project schedule reflects current availability.
Special-order cabinetry, countertops, flooring, and tile require advance payment at the time of ordering to secure production and lock in current pricing. The exact selections and timing are established through the planning process for your kitchen.
ONSITE WORK AND TIMING
What Happens After the Design Is Approved?
The onsite start date depends on subcontractor availability. Work is scheduled once the electrical, plumbing, drywall, and finish work needed for the room can follow one another in sequence. When timing allows, demolition, framing, and rough-ins can begin one to two weeks before the cabinets arrive.
Cabinets are permanently set before countertop templating so the countertop can be made to the installed kitchen. After the template is complete, fabrication typically takes seven to ten days.
Most full kitchen remodels are completed in about one month of onsite work. Because material lead times, contingencies, inspections, and the realities of custom work can affect the calendar, homeowners should allow approximately six weeks from onsite start for the complete schedule.
Before onsite work begins, your project schedule outlines the major milestones: demolition, rough-in, cabinet installation, countertop template, countertop installation, and final finish. The schedule is created around the selected materials, current availability, and the work required for your kitchen.
THE KITCHEN CONCIERGE AND NEXT STEPS
Who Leads the Work and How Do I Begin?
Travis Killman leads The Kitchen Concierge. He has been in the trades since 1998 and began his first business in 2008. His background includes construction, cabinetry installation, and remodel projects, and his approach is built around planning the full kitchen before separate decisions create more work for the homeowner.
Select “Start Your Kitchen Plan” anywhere on the site to open and submit the consultation request form. Tell us what is not working in your kitchen and what you want the new room to do better. You do not need every answer before reaching out.
Yes. You can email [email protected] directly to begin a full custom kitchen conversation.
READY TO TALK ABOUT YOUR KITCHEN?
Start With the Room You Have Today.
Tell Travis what is not working now and what you want the new kitchen to do better for your household.